Ethica Diamonds

Lab-grown diamonds from ethical jewellers in the heart of Cornwall

Who are we...

We are a small and friendly team dedicated to bringing the best possible service to our customers, whether that be online or face to face in our boutique showroom in the heart of Truro. Founded by mother and daughter team back in 2011, Emily and Elaine Reffell.

Ethica Diamonds is an award-winning ethical jewellers in the heart of Cornwall and the only jeweller in the South West of England that specialises in lab grown diamonds, grown using renewable energy and with a strong passion for sustainability and environmental best practice.

They make and design fine jewellery that is set with the upmost sustainable materials and precious stones, including certified lab-grown diamonds and premium independently certified diamond infused moissanite. They have a particular focus on wedding and engagement pieces that are handmade in the UK by skilled artisans to exceptional standards. Founded in 2010 and run by mother and daughter, Elaine and Emily, Ethica Diamonds is a business that has grown organically into what it is today and is now run by a small friendly team of 6 dedicated women.

Ethica is predominantly an online business, with a, by appointment, boutique showroom in Truro, Cornwall, where you can book a no obligation face to face consultation to choose from their beautiful collection or design your own piece of ethical fine diamond jewellery. The Ethica team have a passion for making customers happy and has remained small & close knit in order to continue the highly personal and attentive customer service. They have been awarded the Feefo Platinum Trusted Service Award for the past 3 consecutive years, following 3 successful years of being awarded the Feefo Gold standard. These awards recognise consistence in delivering excellence for outstanding customer service which they have maintained in their five star rating for the past 6 years.

“I wanted to create a safe place for people who wanted to ask all the questions they needed to, without time pressure, or pressure to go over budget. I wanted everyone to feel equally important, regardless of what they could or couldn’t spend and I wanted everyone that came to us to understand the truth about the diamond industry’s outdated practices and why choosing a more modern forward thinking approach to purchasing fine jewellery was the only genuinely meaningful option.” – Elaine Reffel, founder.

Our lab-grown stones and diamonds offer a kinder alternative to mined diamonds. We spent the first 5 years of our business educating and teaching people that there is a better way of purchasing jewellery that is genuinely meaningful. Where materials used are sustainable, practices that are not harmful and pricing is fair.The growing process of our stones does not endanger any of its workers and has a much lesser impact on the environment,  releasing significantly less greenhouse emissions, water and air pollution.  We are mindful of choosing growers that are committed to using renewable energy to offset their carbon emissions and some go as far as being carbon negative.

We use part- recycled or Fairtrade precious metals wherever possible in our fine jewellery, as part of our commitment to being environmentally responsible, and we are a Fairtrade Foundation registered jeweller. We use recycled metals to decrease the global demand for newly mined metals, as this will diminish the environmentally and socially destructive effects of dirty gold and other metal mining practices.

Our standard Jewellery boxes are crafted with cardboard sourced from Forest Stewardship Council (FSC) certified forests. This means that 70% of the materials origin from well-managed, FSC-certified forests and a maximum of 30% from recycled materials and other controlled sources to protect the forests for future generations. Forever Boxes, crafted from responsibly sourced solid wood from FSC certified forests. Our tissue paper and stickers and mail bags are from No Issue, an eco packaging company committed to using recycled materials and offsetting their carbon emissions.

We are always looking for ways to support and give back to our community, paticularly in our beautiful home of Cornwall.Starting within our own team, all our employees are paid above the living wage and we are an official living wage employer. As of October 2022, we are members of 1% for the planet.Founded to prevent greenwashing, certify reputable giving and provide accountability. The 1% for the Planet certification is given to businesses and individuals that meet our high-bar commitment—donate 1% of annual sales or salary to environmental causes.

Our Ethica Diamonds website has been hosted by Solve Web Media since 2019. Solve are a certified B corporation – the highest standard of social and environmental impact and our website runs on 100% renewable energy through them.

“I had an amazing experience with Ethica from start to finish! Having stumbled across them on Google, I was immediately impressed with how they appeared online, and the service I received from all communication was amazing. The visit to the store was also a really nice part of the buying process and everything was explained thoroughly throughout! The ring is obviously the standout and important part and the finished result is seriously impressive. The now fiancée is obsessed with the ring and I can’t thank the whole team enough. Give these guys a visit and you really won’t go wrong!” – Tyler Honey

“The team at Ethica were amazing throughout the process of purchasing an engagement ring for my girlfriend. From the initial appointment at their showroom to the dispatch, they were great at answering any questions and keeping me up to date on the order. Olivia and Claire in particular were fantastic; they helped me understand all the different optional available and ensured everything was ready in time for my planned proposal date.” – Dan Hayes

“Amazing quality engagement rings and wedding bands, as well as a friendly 5 star service! My partner and I spent almost a year designing our rings with the Ethica team online and we are absolutely over the moon with the result – they could not be more perfect! The team have been professional and friendly – providing guidance, advice and reassurance throughout the process. It feels incredibly special to have our vision come to life in such a stunning way. Thank you and the entire team at Ethica for making this happen!” – Aylar Charryarova

We Supply...

Worldwide

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